Returns & Exchanges
At Rescue Spa, we want you to be completely satisfied with your beauty ritual. If a product does not meet your expectations, we accept returns of unopened and unused items within 14 days of purchase.
Initiate Your Request
Contact our concierge team via email or through your account portal to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Affix Shipping Label
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Processing and Refund
Once our specialists inspect the return at our facility, your refund will be issued to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing